These Terms and Conditions ("T&Cs") regulate the contractual relationship between the parties, TECHADVISE LTD («TECHADVISE" "we", "us"; or "our") and you, as the user ( "you", "user" or "player")
WHO WE ARE?
Onelinecasino is a brand owned by "TECHADVISE LTD", a company registered and established under the laws of England and Wales, with registration number 12388771 and registered address at Suite 23099 8 Shepherd Market, Mayfair, London, United Kingdom, W1J 7JY . We have a license no 365/JAZ Sub-license GLH-OCCHKTW0702092020
The games on this website are powered and operated by Direx N.V., doing business as SoftSwiss.
"User" or “player” means any person who agrees to all these Terms and Conditions. Please read these Terms and Conditions carefully before accepting them and using our website https://oneline.casino/ and https://1line.casino/ ("website or "site"), Your using, viewing, reading, printing, installing, or downloading any material from the site constitutes acceptance of these Terms and Conditions.
CHANGES TO THE TERMS AND CONDITIONSCurrent T&Cs and other rules of using our website can be updated and edited at any time. You will be informed of any considerable changes by the notification on our website. We are not required to re-confirm acceptance of T&Cs before such changes came into effect and recommend to visit our Terms and Condition page periodically in order to be aware of all amendments.
If you do not agree with T&Cs or latest modifications you should immediately stop using our website or completely close your account. By continuing to use our website after the entry into force of amendments to T&Cs, it is automatically regarded as your acceptance.
These T&Cs may be presented in several languages, including the same principles. In case of any conflict or discrepancy between the various languages, the English version shall prevail.
GENERAL USER REQUIREMENTS AND AGE RESTRICTIONSThe minimum age to use the services provided by our Website and play games is 18. In some jurisdictions, you must be older than 18 to gamble and in that case you are responsible to know the existing laws and regulations of your country regarding age limitations for online gambling.
Participation of minors in offered on this website activities is prohibited.
TECHADVISE takes its responsibilities to restrict access to Website for underage players. We reserve the right to carry out age verification checks by requesting personal information (identification, confirmed email, address) and documentary as part of the “Know Your Client” (KYC) process.
If TECHADVISE suspects that the Website has been used be a minor and the player is unable to confirm the legal age on our request, we have the right to terminate the operation of account or permanently close it and refuse to provide further service. Also if a player is found to be underage, all bets placed will become null and void and any winnings forfeited.
While you are using our Website, we recommend to keep account number and password confidential and prevent access to your computer for underage persons.
If you share your computer with friends or family who are under the age of 18, we advise to install special software to block underage players from accessing website of TECHADVISE:
• www.netnanny.com – this software is used to protect children from inappropriate web content.
• www.cybersitter.com – this software allows parents to add special sites that need to be blocked.
If you have an information that someone underage is using our website, please contact our customer service team immediately.
TECHADVISE accepts players only the countries and territories where online gambling is allowed by law and by using our website you confirm that online gambling is permitted in the jurisdiction where you are located.
Countries under restriction:
United States of America, United Kingdom, Spain, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Israel, Dutch West Indies and Curacao.
Internet gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete this transaction. It is cardholder's responsibility to know the laws concerning online gambling in his or her country of domicile.
In case gambling is illegal in your country, we cannot guarantee successful processing of withdrawals or refunds in the event that you breach this Restricted Countries policy.
If you believe you have a gambling problem, TECHADVISE can set your play limits to zero or close the Account. We recommend to contact our Support team to request closure of your Account due to a gambling problem.
RISK OF LOSS
Your activity on our Website and participation in the Games is solely at your discretion, risk and own decision.
TECHADVISE is not responsible for any claims, losses or damages under any condition arising in relation to your participation in the Games. The only promises we make in relation to the Site are detailed in these rules.
Player should completely understand products offered by our Website and realize that by taking part in online lottery, he/she may gain or lose money. It is also player’s responsibility to maintain the confidentiality of account passwords and other personal security information. You may not be engaged in any acts that may cause any damage to the Company and its reputation.
TECHADVISE is obliged to prevent Player who has entered a self-exclusion agreement with Us from participating in the gambling activity by taking all reasonable steps.
If you feel having gambling problems and need assistance to help stop or take a break, we could offer you a self-exclusion facility which can be activated by contacting our support team by email or by phone.
The request for Self-Exclusion form shall include the following information:
1. Name of the individual
2. Date of birth
3. Address of current residency
4. Telephone number
5. Type and number of identification document
6. The length of the self-exclusion period requested by an individual, but not less than 6 months.
When you request self-exclusion, your account would be temporally closed for the period, determined by you. When the period has expired, the account will be open again.
You also have the possibility to request self-exclusion for an indefinite period. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion Should you decide to cancel self-exclusion period, you may contact our support team for internal review.
We believe that it is our responsibility to ensure that you will not be able to open a new account with us at the time when you are in a self-exclusion agreement. But in case of succeeding in new account opening by giving false personal information and identification documents, all the responsibility of using our Website will lie on you. Also we reserve the right to close the account immediately, in case it occurs you provide the false documentary.
We will take necessary actions to prevent you from being targeted with our marketing materialat any time during the self-exclusion period. Nevertheless, we are not responsible for other gambling related material provided by third-parties.
Please play responsibly. TECHADVISE take social responsibilities extremely seriously and do all the best to help you, but still it is up to you to keep your self-exclusion agreement.
ACCOUNT OPENING AND MAINTAINING YOUR ACCOUNT
To start using services offered by our Website, you must register an account. To do so, user should present full set of Know Your Customer (KYC) documents, confirm email address and enter password for security purposes.
By registering an account, You agree to provide true, accurate, current and complete information about yourself. You are also required to update your personal information in case of any changes. TECHADVISE has the right to terminate your Personal Account on condition of Nonfulfillment to meet the requirements.
According to these Terms and Conditions and rules of our Website, you are allowed to have only one account; any duplicate accounts are forbidden. All transactions made from any duplicate account will be made void. All the prizes and winning from duplicate accounts will be forfeited and all Your accounts will be forcefully closed.
If you are found to be using personal account in any way for which it is not intended in order to gain money, the account may be permanently freeze or closed. TECHADVISE also reserves the right to close your account, if you are involved in illegal or fraudulent activities.
It is completely user’s responsibility to prevent unauthorized use of account by third parties, loss of the password, your disclosure of this information, improper storage of such information, accidental leak of the above information, hacking of Your account, as well as in other cases. We advise you to take all possible measures to maintain the confidentiality of Your nickname / username / or password. If You want to open a new account, You must contact Our client support team. Once a new account is opened, under Our supervision, the old one will be closed, Your deposited funds and winnings will be duly transferred.
In case of any problems with registering, maintaining of Your account or unauthorized use of Your account, please inform us know immediately.
CLOSING YOUR ACCOUNTPlayer can close personal Account on our Website at any time, by contacting our support team.
When you close your account, you automatically agree with the loss of all the promotional prizes and bonuses that may have gained from the period of account opening. If you open a new account all bonuses will not be forwarded to such account.
If user commit any fraudulent actions or violate these Terms and Conditions, the personal account would be forcefully closed. All the finds would be forfeited from such account. In addition, the user would be prohibited to participate in our Games and open a new account on our Website. We reserve the right to close new account and forfeit all funds deposited to it
If you are closing Your Account because you have a problem with gambling addiction, we can offer to enter in self-exclusion agreement. If you decides to exclude for some period of time, your balance would be kept in the account and the funds will only be available once the exclusion has ended or upon request.
If no-log in on the account is performed over a period at least 12 months, the account becomes inactive and may be closed. Before closing such an account, we commit to send the notification on email or call the player using contact information recorded in the account data. If we do not get any feedback from you via email or call, we reserve the right to close account and user loses all claims to the personal account and remaining bonuses.
If you want to recover funds from closed, blocked or excluded accounts, you need to contact support.
DEPOSITING, TRANSFERRING, WITHDRAWING TO/FROM YOUR ACCOUNT
The website allows playing for EUR or USD. Player may transfer funds in any currency, which will be credited with converted sum of EUR or USD due to applicable currency exchange rate of your credit card processor/ bank/ or any other payment processor that you will use.
The minimum deposit accepted by the website is 10 USD or equivalent currency selected in your account as your primary. The maximum amount depends on the user’s payment method or may be at all times amended at sole discretion of the website.
TECHADVISE offers a wide range of payment methods available at the website, which may differ from country to country, as well as may be modified from time to time by the website. User should independently settle the fees that may be charged by payment processor, funds deposited to the account at the website must be cleared of all such charges. As a general rule we do not accept cash deposits and deposits/withdrawals from/to third parties accounts.
We are not able to accept third party payments. All the deposits should be made from a bank account, debit/credit cards, e-wallets or other payment methods registered on your name which must identically match the personal details mentioned on personal account. In case the user do not meet the abovementioned user requirement, TECHADVISE is not responsible for the lost funds deposited from third party accounts.
The website is not a financial institution, thus no interest should be accrued on your deposit.
Minimum amount for withdrawal is 10 EUR or an equivalent
We reserve the right to hold the withdrawals until we check your identity and get full set KYC documents, including proof of age and address residence. If player fulfilled these Ts & Cs, all Anti Money Laundering and fraud-screening requirements, the website will remit amounts within 72 hours. If user provide the false documents, we have the right to refuse the withdrawal and terminate the personal account.
Finally, please keep in might that website may charge fees for processing of deposit/withdrawal. The fee will depend on the amount transferred and method of transfer. Also the website reserves the right upon withdrawal to split the amount into smaller amounts.
If you attempt to withdraw fund without wagering your account will be forcefully closed and any and all funds deposited to it shall be forfeited.
It is player’s responsibility to report the winnings and losses to the local tax or other authorities.
The winnings will be available on the personal account of player at once the winning is confirmed by website. After that the amount of payouts will be automatically credited to user’s account.
Currency of payouts is EUR
In case that your account is credited with winnings that do not belong to you for any reason, it will be taken back from Your Account. On condition you have already withdrawn it, you are obliged immediately inform us and pay back. If you do not we will cancel your winnings and take all legal action available to us to recover this debt.
FRAUDULENT ACTIVITY AND RESPONSIBILITYTECHADVISE has a strict anti-fraud policy and do not allow any unlawful or unfair activity during using the website.
In case has engaged in any improper activities, TECHADVISE will immediately close personal account, block access to the website and take legal action against a dishonest player.
Under these Terms and Conditions we do not allow:
- Collaborating with other players;
- Getting winnings by using unfair advantage;
- Using stolen or cloned credit/debit cards;
- Providing us with false information;
- Doing credit card charge back;
- Sell, transfer and/or acquire accounts from other players;
If the rules of our website are not followed, we will proceed with investigation as well as report any such breach to the relevant law enforcement authorities.
If you suspect that someone carrying out any of abovementioned actions or other fraudulent activity during usage of our website, you must contact us immediately.
AML AND KYC PROCEDURES
It is our obligation to comply with AML and KYC regulations and take relevant measures to prevent Money laundering and Terrorist Financing activity on the website. We shall check all transactions and request from each Player documents proving his/her ID, current place of residence and prof of source of funds.
All the correspondence / negotiations between the player and TECHADVISE as well as documents collected during KYC procedures are stored for a period of 5 years, which can be used as evidence in case of disagreement.
DISCLAIMER OF WARRANTY
TECHADVISE use all the efforts to provide you with services of highest quality and safety, but we are not liable for any loss or damage caused by a hack attack or viruses that could infect your computer equipment, computer programs, data or other proprietary materials as a result of your use of the website.
We cannot guaranty you that within using our website, you will be uninterrupted, secure or error-free and represented by the full functionality and accuracy of the materials.
If you have any complaints regarding our website or services offered by us, please do not hesitate to contact our support team via email.
All the complaints are processed by our complaints managers, who will use best efforts to settle your problem promptly. The time for handling your complaint depends on its nature and the urgency.
Law and Jurisdiction
Current Terms and Conditions are governed by and interpreted in accordance with the legislation of Netherlands Antilles. When any disputes regarding relationship stated by this Terms occur, you should apply to the jurisdiction of Curacao.